Latest News About The Good Guys

Here are the latest widely reported developments about The Good Guys:

• The Good Guys were ordered to pay penalties totaling about AU$13.5–13.7 million over misleading store-credit promotions that ran from July 2019 to August 2023. This followed an ACCC-led legal action and resulted in remediation for customers who did not receive promised store credits or had short expiry periods. The company cooperated with the investigation and accepted liability. [ABC News Australia, June–September 2025 coverage][4][5]

• Reports noted the penalties were part of a Federal Court settlement in Australia, with the ACCC asserting that customers had to opt in to marketing communications and faced rapid expiry of credits. JB Hi-Fi, the parent company of The Good Guys, stated ongoing compliance efforts and cooperation with authorities. [Yahoo Finance Australia][Kalkine Media][2][3]

• Coverage from multiple outlets in 2025 emphasized the broader consumer-rights context, highlighting the retailer’s promotional practices over four years and the impact on trust and brand accountability within retail advertising. [ABC News Australia][3][4]

If you’d like, I can pull the exact court documents or summarize the key provisions of the settlement and the remediation steps for affected customers. I can also track ongoing developments and provide a brief daily update.